It has been the largest elephant in the room for Apple aficionados, but on Friday, it finally was acknowledged: Apple’s new iPhone 8 may be having problems with its battery.
For the past few weeks, about six photos and videos of swollen iPhone 8 and 8 Plus phones — some of which were split in the backside and exposed internal parts — have been shared widely on social media.
On Friday, Apple confirmed it knows about the issue that is affecting some of its newest iPhone models, which became available Sept. 22.
“We are aware and looking into it,” said an Apple spokesperson to this news organization.
Apple’s battery-swelling issue is different from what happened with the Samsung Galaxy Note 7, which would self-combust and explode. No accounts of iPhone 8 explosions or fires have been reported so far.
At least six iPhone 8 and 8 Pluses from Taiwan, Japan, Greece, Canada and China reportedly have been affected by the issue.
Second Taiwan iPhone 8 buyer reports casing split open by swollen battery pic.twitter.com/lf6Tnp7wqc
— Brightwire (@BrightwireInc) October 5, 2017
— まごころ (@Magokoro0511) September 24, 2017
It is not the first time the iPhone has faced battery problems. “A very small number” of iPhone 6S experienced unexpected shutdowns due to battery issues, Apple acknowledged last year. Apple offered a free battery replacement service for the defective phones.
Wall Street barely blinked at Apple’s battery issues. Apple’s shares on Friday afternoon fell 0.2 percent.
Apple has another new iPhone model still to come. Pre-orders for iPhone X begin October 27, and the phone will be available in stores on November 3.
Photo: An attendee takes a photo of the iPhone 8 and its new camera features at the special Apple event in Cupertino on Sept. 12, 2017. (Courtesy Apple)
Tags: Apple, battery, iPhone, iPhone 8